Help & Questions

Help & Questions

Have a question? We're happy to help! Below are answers to some of our most common questions.

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. It's quick and easy!

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods available at checkout.

How long does shipping take?

Orders are typically dispatched within 1–3 business days. Delivery times vary depending on your location within New Zealand.

Do you ship internationally?

Yes! We ship to selected international destinations. Shipping costs and delivery times will be calculated at checkout.

How do I track my order?

Once your order is dispatched, you'll receive a confirmation email with tracking details.

Can I change or cancel my order?

Please contact us as soon as possible at Sharoobi.limited@gmail.com if you need to make changes. We'll do our best to help before your order is dispatched.

Still have questions?

Reach out to us at Sharoobi.limited@gmail.com and we'll get back to you as soon as we can.